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As a Managing Agent, it's our job to manage the service providers that look after the upkeep of the development on which you live and manage the time-consuming administrative tasks involved in the day-to-day running.
In practice this means that RMG works either on behalf of the Residents' Management Company (RMC) or the freeholder.
Leaseholders (you and your neighbours) are usually the 'owners' of the RMC who will vote for fellow leaseholders to be Directors who have the responsibility of that RMC. Your RMC Directors instruct RMG to collect service charges and allocate those funds accordingly; these funds are used to maintain the upkeep of the development and to pay for services and contractors, a service we have been providing for 20 years for hundreds of residential management companies.
Services are divided into two main categories: Day-to-day Management and Administration (Financial and Legal).
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