This is the accounting cash that your company has and sometimes can be referred to as your cashbook balance. This does not always tie into your bank account balances as it takes account of any un-cleared and or un-reconciled transactions. Examples; If we write a cheque from your bank account today, it will not show as cleared on your bank statement until the cheque has cleared. If we receive a payment directly into the bank account, if may not show in your accounting records (i.e. if a resident has not given us their account number it may be difficult to find out who has paid you!) There can be as many as four cashbooks (and therefore bank accounts) associated with your development; Service charge account; this is your companies Current account and is unique to your development. This is your companies main Bank Account. CPA (Central Payment account(s); as the UK largest managing agent we look after a vast amount of bank accounts. In order for us to pay your suppliers efficiently, we pay them out of one payment account. Cash is transferred from your bank account (service charge account) into the CPA in order to meet your company's expenditure where funds allow. CRA (Central Receipts account(s); when residents pay by Cheque or Credit/Debit Card, these amounts are deposited into a corresponding Central account for speed of processing. These amounts are then transferred into your bank account once cleared. From time to time there well may be amounts outstanding for processing on the above two accounts; however they are still your management company's funds. Ground Rent Account; Some management companies also collect ground rents on behalf of the freeholders, this account is the bank account that relates to the monies collected, but not yet paid across to the freeholder.